As a CSSR/Producer you’re responsible for working closely with the agent to service customers and help grow the agency.
You’ll provide important assistant with everything from policy administration to renewal preparation, cross-selling and marketing coordination.
In addition, you will work under the direction of the Agency owner- learning to solicit, quote, and bind coverage to help customers manage their unique insurance and financial needs.
This position is designed to give you on the job training and development which will enable you to take on more opportunities for advancement.
Additional Duties:
Provide timely and accurate feedback to client’s inquiries on existing policies with regards to policy amendments, billing, claims and upcoming renewals.
Participate in the renewal cycle from start to finish; gather update account information, compile submissions and secure renewal quotes.
Must be passionate about Consultative SALES and building customer relationships! Handling service requests, processing necessary paperwork, and answering incoming calls
Proactively identify and act on cross-sell opportunities
Prospect and generate new business through leads and referrals Provide excellent customer service Customer Service Representative /Producer Qualification:
Property & Causality and/or Life & Health License
Previous sales experience
Confident, self-starter who works independently
Proficient in Microsoft Office products
NOTE: This is not just a customer service position; you will be expected to be a strong performing cross-sales professional also.
Only apply if sales and customer service is something you are good at and enjoy!
Job Types: Full-time, Part-time
Pay: From $19.
00 per hour
Expected hours: 20 – 40 per week
Supplemental pay types:
* Bonus opportunities
* Commission pay
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
* Office
License/Certification:
* Property & Casualty License (Required)
* Life & Health Insurance License (Required)
Ability to Relocate:
* Redding, CA: Relocate before starting work (Required)
Work Location: In person