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Customer Service Representative

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Posted : Friday, March 22, 2024 10:10 PM

Responsibilities: - Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, complaints, and product information.
- Upsell products and services to customers to maximize sales opportunities.
- Analyze customer needs and recommend appropriate solutions.
- Perform data entry and maintain accurate customer records.
- Communicate effectively in English and Spanish to assist bilingual customers.
- Handle outbound calling campaigns to follow up with customers or promote new products.
- Demonstrate phone etiquette and professionalism in all customer interactions.
Qualifications: - Previous experience in customer service or a related field is preferred.
- Strong communication skills, both verbal and written, in English and Spanish.
- Proficient in data entry and computer skills.
- Ability to analyze customer needs and provide appropriate solutions.
- Sales experience is a plus.
- Multilingual abilities are highly desirable.
We offer competitive pay and benefits package.
Join our team of dedicated Customer Service Representatives today! Job Types: Full-time, Part-time Pay: From $15.
50 per hour Expected hours: 30 per week Benefits: * 401(k) * Dental insurance * Flexible schedule * Health insurance * Paid time off * Vision insurance Experience level: * 1 year Shift: * 4 hour shift * Day shift * Evening shift Weekly day range: * Monday to Friday * Weekends as needed Work setting: * In-person Work Location: In person

• Phone : NA

• Location : Anderson, CA

• Post ID: 9057926219


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