Posted : Friday, March 22, 2024 10:10 PM
Responsibilities:
- Provide exceptional customer service by answering incoming calls and assisting customers with inquiries, complaints, and product information.
- Upsell products and services to customers to maximize sales opportunities.
- Analyze customer needs and recommend appropriate solutions.
- Perform data entry and maintain accurate customer records.
- Communicate effectively in English and Spanish to assist bilingual customers.
- Handle outbound calling campaigns to follow up with customers or promote new products.
- Demonstrate phone etiquette and professionalism in all customer interactions.
Qualifications:
- Previous experience in customer service or a related field is preferred.
- Strong communication skills, both verbal and written, in English and Spanish.
- Proficient in data entry and computer skills.
- Ability to analyze customer needs and provide appropriate solutions.
- Sales experience is a plus.
- Multilingual abilities are highly desirable.
We offer competitive pay and benefits package.
Join our team of dedicated Customer Service Representatives today!
Job Types: Full-time, Part-time
Pay: From $15.
50 per hour
Expected hours: 30 per week
Benefits:
* 401(k)
* Dental insurance
* Flexible schedule
* Health insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Shift:
* 4 hour shift
* Day shift
* Evening shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
Work Location: In person
• Phone : NA
• Location : Anderson, CA
• Post ID: 9057926219
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