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Front Desk Associate

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Posted : Wednesday, June 12, 2024 07:19 AM

Front Desk Agent Duties: - Greet and welcome guests in a friendly and professional manner - Check-in and check-out guests efficiently and accurately - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with reservations, room assignments, and special accommodations - Operate the hotel's phone system and direct calls to the appropriate department or guest room - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized Front desk area/ Breakfast Bar / Common areas Skills: - Strong guest service skills with a friendly and approachable demeanor - Knowledge of hospitality industry practices and standards - Excellent customer service skills with the ability to handle difficult situations calmly and professionally - Familiarity with front desk operations, including check-in/check-out procedures and hotel policies - Proficient in using hotel management software systems for reservations, guest profiles, and billing - Ability to multitask and prioritize tasks in a fast-paced environment - Strong communication skills, both verbal and written - Fluency in multiple languages is a plus - Strong problem-solving skills with attention to detail Join our team as a Front Desk Agent at our hotel! As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service throughout their stay.
You will play a vital role in ensuring a positive guest experience by assisting with check-in/check-out procedures, handling guest inquiries, and providing information about hotel amenities.
If you have a passion for hospitality and enjoy interacting with people from all walks of life, we would love to hear from you.
*Note: This job description is intended to provide an overview of the responsibilities and duties of this position.
It is not all-inclusive and additional duties may be assigned.
* Job Type: Part-time Pay: $16.
00 - $17.
50 per hour Expected hours: 20 – 30 per week Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * 4 hour shift * 8 hour shift * Day shift * Holidays * Morning shift Work setting: * In-person Work Location: In person

• Phone : NA

• Location : 1080 Twin View Blvd, Redding, CA

• Post ID: 9045204550


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