Health & Human Services Program Manager

CURRENT VACANCY IS IN THE ADMINISTRATION BRANCH OF THE HEALTH AND HUMAN SERVICES AGENCY ORAL EXAM IS TENTATIVELY SCHEDULED FOR DECEMBER 2023 SKILLS OR EXPERIENCES LISTED UNDER THE IDEAL CANDIDATE STATEMENT MAY ALSO BE USED TO SCREEN APPLICATIONS SEE “SPECIAL REQUIREMENT” SECTION REGARDING POSSESSION OF A VALID DRIVER’S LICENSE FINAL FILING DATE: DECEMBER 11, 2023 AT 8:00 AM SALARY INFORMATION $6,711 - $8,566 APPROXIMATE MONTHLY* / $38.
72 - $49.
42 APPROXIMATE HOURLY* *Please refer to the appropriate Bargaining Unit Memorandum of Understanding for potential future salary increases* Please visit https://www.
shastacounty.
gov/personnel/page/labor-agreements-mous ABOUT SHASTA COUNTY Shasta County, located in the northern Sacramento Valley between the Cascade Mountains and the Trinity Alps, covers a large geographic area that includes rivers, lakes, and mountains.
The City of Redding offers all the amenities of the big city while retaining a comfortable small-town atmosphere with a diversified culture, affordable housing, and an excellent educational system.
Redding serves as the regional hub for government, retail, professional, and medical services.
An eight-mile river trail, numerous community parks, a local museum alliance, and continuous community events contribute to the quality of life.
When it comes to outdoor recreation, Shasta County has it all.
Pristine lakes, wild and scenic rivers, caverns and caves, waterfalls, spectacular mountain peaks, and hundreds of acres of State and National Parks and forests provide numerous areas for camping, hiking, boating, skiing, fishing, kayaking, mountain biking, wildlife viewing, and other outdoor opportunities.
Shasta County, with its natural beauty, abundance of recreational opportunities, and excellent quality of life, is a great place to live and work.
ABOUT THE DEPARTMENT The Shasta County Health and Human Services Agency (HHSA) partners with communities to protect and improve the health and well-being of Shasta County residents.
Established in 2006, the HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, with a centralized Administration Services.
The HHSA promotes optimal health for all.
The frail, the abused, the mentally ill and those without resources look to the HHSA for services and resources to meet their basic needs, and to protect their health and safety.
This transformation improves efficiency, avoids unnecessary duplication of effort, encourages collaboration among programs and organizes the HHSA’s services to be more responsive to the needs of the public.
Administrative Services includes Contracts, Asset Management, Fiscal, Financial Audits and Control, Medical Billing, HHSA Planning and Community Relations and Education.
Each of these groups support the branches to help them achieve their goals.
ABOUT THE POSITION Under general direction of the Health and Human Services Agency Director or a Health and Human Services Agency Branch Director or Deputy Director, provide leadership in planning, organizing, and directing the activities of a unit or division including administrative services and Health and Human Services Agency programs and to perform related duties as required.
DISTINGUISHING CHARACTERISTICS A position in this classification is responsible to a Health and Human Services Branch Deputy Director, Branch Director or the Agency Director for the management of Agency functional units or divisions.
The incumbent is responsible for planning, supervising, evaluating, and monitoring programs or administrative functions which require knowledge of federal, state, and local government operations and health and human service programs and functions.
The position is a key member of the Agency's Management Team.
Special skills and/or experience may be required relative to the duty assignment.
IDEAL CANDIDATE The ideal candidate will have experience with interpreting regulations and making recommendations to senior leadership to implement new and/or changing regulations.
The ideal candidate will also have experience working in a health and human services agency and will also have experience in supervising staff and/or managing staff.
The ideal candidate will be an individual who is experienced in governmental accounting practices, including demonstrated ability to make sound financial recommendations, experience developing and monitoring complex budgets with multiple funding streams.
The candidate will have the ability to lead staff through change processes and positively develop our site culture.
A background in developing and monitoring complex budgets with multiple funding streams, as well as experience with grant funding and performing financial forecasting, will be helpful.
The ideal candidate will be able manage multiple projects with competing priorities and tight timelines involving multiple customers simultaneously and have excellent project management skills.
They will be able to competently direct the work of subordinate staff and work collaboratively with other agency branches, divisions and programs, along with other county departments, agencies, and vendors.
The candidate will have experience with contract development and implementation.
They will have excellent written and oral communication skills including the ability to make effective public presentations.
They will have effective personnel management skills and strong analytical skills.
We welcome a candidate who is interested in a fast-paced, team-oriented environment, who is organized, good with communication and can work collaboratively with internal and external system partners.
EXAMPLES OF ESSENTIAL DUTIES Provides innovative and enthusiastic leadership to strategically plan, implement, and coordinate administrative and/or program support services within the Agency.
Think creatively, develop new approaches as needed, focus on results and health and human services outcomes, and exercise initiative, ingenuity, and sound judgment in preventing, identifying, and solving difficult problems.
Plans, assigns, directs, supervises, and coordinates the work of a variety of administrative, technical, and/or program staff.
Provides guidance to subordinates on Agency philosophy, goals, objectives, policies, and procedures; evaluates performance of personnel and recommends appropriate course of action; interviews, selects, and recommends the hiring of new staff members; and develops and tracks staff development and training.
Works under limited supervision, prioritizes work assignments, works well under pressure, delegates effectively, and works cooperatively to optimize integration and access to Health and Human Services programs.
Designs strategies or coordinates the effective communication of health and human services information to the community and/or potential recipients and effectively represents the Agency before other County departments, community groups, governmental agencies, and the public; promotes efforts to enhance cultural competency and reduce health and social inequities; and resolves conflicts with staff and customers.
Evaluates overall activities of the unit or division and prepares or oversees budgets, staff reports to the Board of Supervisors, contracts and memos of understanding in accordance with local, state, and federal requirements.
Coordinates the maintenance of software, hardware, and other technological equipment and may be assigned to oversee implementation of automation projects within the Agency.
Prepares and monitors strategic and operational procedures in accordance with local, state, and federal requirements.
TYPICAL QUALIFICATIONS Knowledge of: Health and Human Services Agency vision, philosophy, and mission; functions and services of department and other community agencies and resources specific to duty assignment; Leadership, management, supervision, and training; Current issues related to health and human services nationally, state-wide, and locally; and Program management including development, oversight, proposal and grant writing, contracts, budget preparation, fiscal and contract monitoring, program supervision and evaluation, and principles of staff training, coaching, mentoring, and staff development.
Ability to: Demonstrate leadership including planning, organization, thinking strategically and setting goals and objectives; Plan, implement, and evaluate health and human services programs and intervention strategies in areas specific to the duty assignment, and make program changes in response to program evaluation to most effectively improve Health and Human Services priorities; Think critically and creatively, e.
g.
, develop new approaches as needed, focus on results, exercise initiative, demonstrate ingenuity, think strategically, and show sound judgment in identifying and pursuing sources of program funding; Work independently under limited supervision, prioritize work assignments, show excellent organizational skills, and work well under pressure of deadlines; Ensure compliance with policies and regulations; Prepare and enforce department procedures relating to personnel, budgeting, financial, compliance, and training; Respond and direct assigned staff effectively in an emergency or disaster.
Utilize strong verbal and written communication skills; Speak effectively to groups and organizations; Prepare clear, concise recommendations, reports, and plans; Work collaboratively and effectively with local and state agencies, community groups, medical and social service communities, public news media, Agency staff, including addressing problems of a sensitive and/or political nature; Train, motivate and effectively direct and evaluate the work of supervised staff; Obtain grant funding and maximize resources to support the work of the Agency; Actively support and promote the mission of the Agency; Collaborate with the directors of the other Agency branches, supervise staff who may be assigned within other branches, and ensure good customer service; Maintain a steady sense of humor and enthusiasm; Promote community health and well-being and possess a deep desire for serving those in need; Positively contribute to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence; and be interested in a fast-paced, team oriented environment.
These standards are typically attained with three (3) years of progressively more responsible experience supervising, managing or administering health or human service-related programs, AND a minimum of a baccalaureate degree in community or public health, mental health, or social work, or a field closely related to the area of assignment.
A degree in accounting, business, public administration, community relations, journalism, communications, marketing, information technology or computer science, epidemiology or program evaluation or other closely related field to the area of assignment may be accepted.
A Master's degree with specialization in the field of assignment is highly desired and may be substituted for one year of experience.
SPECIAL REQUIREMENTS Some positions may require a valid driver's license and acceptable driving record according to county policies.
SUPPLEMENTAL QUESTIONS Do you have a bachelor’s degree in community or public health, mental health, or social work, or a field closely related to the area of assignment? (Yes/No) Do you have three (3) years progressively more responsible experience supervising, managing or administering health or human service-related programs? (Yes/No) Do you have experience working with governmental budgets, including developing and managing complex budgets with multiple funding streams and performing financial forecasting? (Yes/No) If yes, please describe your experience and list the employer(s), position(s) held, and dates.
If no, type N/A.
Name the processes you believe would be a part of a typical fiscal year and a summary of your exposure to each.
Describe your leadership philosophy and how it influences the way in which you lead and motivate your team.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
Specific visions abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
This position is a desk job with reading, talking, attending meetings, some driving, and the use of a computer.
OTHER CONSIDERATIONS All new employees are required to have their paycheck directly deposited to a bank account.
Some positions may require a valid California driver's license and acceptable driving record according to County policy.
Reasonable accommodations may be made for those persons who are disabled under the Americans with Disabilities Act to perform the essential functions of the position.
As part of the selection process, all individuals provided with a preliminary offer of employment with Shasta County will be subject to a background investigation, including a criminal history check (primarily completed through the taking of fingerprints).
An image of your fingerprints will be captured and sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
The resulting report of your conviction history, (if any), will be evaluated along with the other information received in connection with your application.
Except as otherwise required by law, a criminal conviction will not necessarily disqualify you from the position.
The nature of the offense, the date of the offense, the surrounding circumstances, and the relevance of the offense to the position applied for may, however, be considered.
Based on the results of the background investigation and criminal history check, applicants may then be provided with an offer of employment conditioned on the results of a medical examination, which includes drug/alcohol testing.
Shasta County participates in E-Verify.
For more information visit https://www.
e-verify.
gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.
pdf (Download PDF reader).
If you do not have internet access, contact Personnel at (530) 225-5515 to request a flyer.
In accordance with Government Code Section 3100, County employees, in the event of a disaster are considered disaster workers and may be asked to respond accordingly.
Positions in this classification are covered by a collective bargaining agreement between the County and the Shasta County Management Council – Mid Management Bargaining Unit (MMBU).
Employees in this classification are covered under the CalPERS retirement program.
Depending on the provisions of the California Public Employees’ Pension Reform Act (PEPRA) and other applicable laws, an employee in this classification will be covered under one of the following CalPERS retirement formulas: (1) 2% at 55, (2) 2% at 60, or (3) 2% at 62.
An employee in this classification will also contribute up to 9.
50% of his/her pay to this plan or will contribute such other amount to the plan as authorized by PEPRA and other applicable laws.
Please visit our employees benefit page at https://www.
shastacounty.
gov/personnel/page/employee-benefits for additional information regarding benefits and CalPERS coverage information.
The provisions in this flyer and on the County’s website are for information purposes only.
To the extent the provisions of the flyer or the County’s website are inconsistent with PEPRA and other applicable laws, PEPRA and other applicable laws shall govern.
APPLICATION AND SELECTION PROCEDURES Shasta County Personnel will accept applications and responses to the supplemental questions until 8:00 a.
m.
, on December 11, 2023.
A Resume and/or Cover Letter will be accepted in addition to the application form but will not serve as a substitute for a completed application.
It is not acceptable to complete the application with statements such as, “Refer to Resume and/or Cover Letter,” or “See Attached Resume and/or Cover Letter” the employment application must be completed in its entirety prior to submission.
Incomplete applications will not be processed.
Closing date postmarks or faxes will NOT be accepted.
This recruitment will establish a list that may or may not be used by other departments.
Prior applicants must reapply to be considered.
Applicants will be screened and those considered best qualified will be invited to appear for an oral and/or written examination.
Meeting the announced requirements does not guarantee inclusion into the selection process.
Depending upon the number of applications received, the selection process may consist of additional application screening, written and/or practical exam(s), oral interview, or any combination thereof.
Veterans' Credit: Veterans (as defined by California Government Code section 18973) who have been discharged from military service under conditions other than dishonorable and who receive a passing score on all components of the employment examinations (up to and including oral examinations) shall receive credit for an additional five points to be added to their final examination score.
To be considered for this credit, a veteran MUST provide a copy of his or her discharge document (DD-214 or equivalent) and information as to the type of discharge (honorable, dishonorable, etc.
) WITH THE EMPLOYMENT APPLICATION ON OR BEFORE THE FINAL FILING DATE.
Applicants are encouraged to apply on-line at www.
ShastaCountyCareers.
com or submit an application to the Shasta County Personnel Office.
Arrangements may be made to accommodate applicants with disabilities.
Requests for accommodations may be made to the Shasta County Personnel Office by the filing deadline posted on this bulletin.
Shasta County does not discriminate on the basis of disability.
If you feel you are being denied service based on a disability, our ADA Coordinator may be reached at (530) 225-5515; relay service (800) 735-2922; fax (530) 225-5345.
SHASTA COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER Shasta County Personnel 1450 Court Street, Suite 348; Redding, CA 96001; (530) 225-5515